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Google files EU complaint over Microsoft cloud services

Emma Reilly by Emma Reilly
September 26, 2024
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Google accused Microsoft of imposing financial penalties on customers wanting to use a rival cloud service. ©AFP

Paris (AFP) – Google said Wednesday that it had filed a complaint against Microsoft at the European Commission, accusing its rival of “anticompetitive” licensing practices to force customers to use its cloud service.

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Google claimed that Microsoft had exploited business customers’ reliance on “must have” software products such as Windows Server to compel them to adopt its Azure cloud platform. The company charged that Microsoft has made it cost-prohibitive for clients to use Windows Server or other products on rival services, such as Google Cloud or Amazon’s AWS, by marking up the price by 400 percent.

“Microsoft’s licensing terms restrict European customers from moving their current Microsoft workloads to competitors’ clouds – despite there being no technical barriers to doing so,” Google Cloud Vice President Amit Zavery said in a blog post co-signed by Google Cloud’s Europe region president Tara Brady. For businesses that use rival cloud platforms despite the cost, “Microsoft introduced additional obstacles over the last few years, such as limiting security patches and creating other interoperability barriers,” Google stated.

At a news conference, Zavery expressed that Google wanted the restrictions removed so that customers could use the cloud platform of their choice. “We believe this regulatory action is the only way to end Microsoft vendor lock-in and for customers to have a choice and create a level playing field for competitors,” Zavery said. Google noted that Microsoft adopted the new licensing terms in 2019. “What Microsoft introduced in 2019 basically created this idea of not allowing choice to customers,” Zavery pointed out.

A spokesperson at the European Commission, the EU’s antitrust watchdog, confirmed that the complaint was received, adding, “We will assess under our standard procedures.” The complaint was filed on Tuesday. A Microsoft spokesperson responded by stating that the company “settled amicably similar concerns raised by European cloud providers, even after Google hoped they would keep litigating.” The spokesperson further remarked, “Having failed to persuade European companies, we expect Google similarly will fail to persuade the European Commission.”

– Clash of tech titans –

Google and Microsoft have feuded for years over antitrust issues. Microsoft CEO Satya Nadella last year testified against Google in a US federal court, alleging that its business practices had stymied the rise of rival search engines. Microsoft was also involved in the original complaints in the EU against Google in the 2010s over its search dominance, which resulted in major fines against Google.

About a decade ago, the companies agreed to a truce, but that proved to be only temporary. The European Commission has already opened an investigation into Microsoft’s Teams video and messaging app. Microsoft attempted to assuage the EU’s concerns by untying Teams in Europe before expanding the policy to around the world in April. However, in June, the commission indicated that the changes were not enough, stating that Microsoft violated EU antitrust rules by bundling Teams with its popular Office suite.

Google and other big US tech firms have come under scrutiny from the European Union, as Brussels has been engaged in a prolonged conflict with these companies over issues ranging from data privacy to disinformation. Google has faced a variety of fines totaling more than eight billion euros ($9 billion) over antitrust issues. The company received a reprieve earlier this month when an EU court scrapped a 1.5-billion-euro fine imposed by Brussels against Google over abuse of dominance in online advertising.

© 2024 AFP

Tags: antitrustcloud computingMicrosoft
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