Paris (AFP) – E-commerce giant Shein faces a possible 150-million-euro ($175-million) fine in France for failing to properly get consent to track users on the internet. The regulator, the CNIL, faulted the fast-fashion retailer for using trackers called cookies that enable targeted advertising to users without their approval as required in Europe, or for using a confusing method to get consent.
It also found during a 2023 inspection that when users refused the tracking cookies, Shein continued to read information from them. Given the firm has the technical and staff resources necessary to comply with the regulations, its behaviour was deemed negligent, said CNIL. Shein had recently complied with the regulations, it added.
A final decision on fining the fast-fashion giant should come within weeks. Shein called the proposed amount of the fine “disproportionate” in a statement sent to AFP. “Since August 2023 we have actively worked with the CNIL to ensure our compliance and respond to their queries,” the China-founded firm said.
This additional possible fine from the CNIL follows a record 40 million-euro penalty it received last week from France’s competition and anti-fraud office over “deceptive commercial practices” by misleading customers on price deals and on its environmental impact.
© 2024 AFP
